You will need:
- your mobile phone.
- a QR code for your Bitcoin wallet's public address.
- Australian banknotes (card payments are currently not accepted).
- if it's your first time, government-issued photographic identification (driver's license, passport or proof of age card).
Contact us! Our locally-based support team is on standby to help when needed.
At the time of writing (13 Jan 2025), the following cryptocurrencies are for sale at all Cryptolink ATMs:
- Bitcoin (BTC)
- Ethereum (ETH)
- USD Tether (USDT)
- USD Coin (USDC)
- Dogecoin (DOGE)
- Litecoin (LTC)
- Cardano (ADA)
- Ripple (XRP)
- Binance Coin (BNB)
- Tron (TRX)
Fixed fee
At the time of writing (13 Jan 2025), Cryptolink does not charge fixed transaction fees on Bitcoin transactions. Some altcoin transactions have a fixed transaction fee:
- Ethereum (ETH): $10
- USD Tether (USDT): $10
- USD Coin (USDC): $10
Variable fee
Yes. Cryptolink charges variable fees which are incorporated into the price displayed on the ATM's screen before the time of purchase.
Please note: this may change
Fees are subject to change at any time so please confirm on the screen of the ATM before proceeding with all your transactions.
There is no set limit on how much cryptocurrency you can purchase.
There is a per transaction limit of $20,000, but you are allowed to make multiple transactions. For example: if you want to purchase $25,000 worth of cryptocurrency, you could do so by first buying $20,000 worth, and then buying $5,000 worth in a second transaction.
At this time, our ATMs only accept cash.
Most locations hosting our ATMs have cash ATMs onsite which you may find helpful if you're needing to withdraw cash beforehand.
We can help. Cryptolink is experienced with handling large cryptocurrency transactions.
If you'd like to buy a large amount of cryptocurrency, we may be able to offer personalised solutions through our concierge service. Please contact us to find out more.
First things first... Stop and carefully assess the situation. If someone tells you to send them cryptocurrency, it is likely a scam.
Please remember: If you send cryptocurrency to someone else, there is no way to get it back, so be extremely careful. Cryptolink has no power to reverse cryptocurrency transactions and for this reason we cannot offer refunds, reversals or cancellations.
If you have any questions, please don't hesitate to contact us.
No. Cryptolink does not offer financial advice. Please contact an authorised financial advisor.
Cryptolink's Bitcoin ATMs are very easy to use. Simply touch the screen to start and you will be guided through the process with easy-to-follow instructions shown on the screen. If you have any difficulties, don't hesitate to contact us.
Phone support is offered at certain times. You can find our phone number on the contact page.
The price of a cryptocurrency at our ATMs fluctuates depending on several factors. The current price will be displayed on the screen of the before the time of purchase.
No. It's completely free to register as a Cryptolink customer.
The minimum purchase amount depends on the cryptocurrency you're purchasing:
- Bitcoin (BTC): $5
- Ethereum (ETH): $20
- USD Tether (USDT): $50
- USD Coin (USDC): $50
- Dogecoin (DOGE): $20
- Litecoin (LTC): $20
- Cardano (ADA): $20
- Ripple (XRP): $20
- Binance Coin (BNB): $20
- Tron (TRX): $20
All Australian banknotes are accepted ($5, $10, $20, $50 and $100).
Please note: the first note you enter must be equal to or higher than the minimum purchase amount (depends on cryptocurrency). From the second note onwards, you can enter any denomination.
No. Under no circumstances do we offer refunds, reversals or cancellations after you complete your purchase. You can read more about this in our Terms of Use (Products and Services).
If you own a business and would like to host one of our ATMs, please contact us. We pay rent weekly and are always looking for more locations to expand our network.
No. At this time we only accept customers who are 18 or over.
