Report a scam

Your details

Please let us know your name so we can personalise our response and find your records in our system.

We use your phone number to verify your identity and contact you if we need more information. It also helps us match your report with our transaction logs.

An email address gives us another way to reach you with updates or questions about your report.

Scam details

In your own words, please tell us what happened and how you were scammed. This could include details about the pretense under which they began communicating with you, the reason they asked you to send cryptocurrency to them, whether they asked you to provide personal information, the method they used, etc. The more information you can provide, the better.

Tell us what type of scam you think it was. If you're not sure, select the last option.

Scams can take place over short or long periods of time and often involve multiple individual but related events. Try to tell us when the scam started and when key events occured. This helps us to establish a timeline of what has occured. Use specific dates and times if possible.

Provided whatever information you have to help us identify the transactions you made in relation to this scam. Most ideally, this would be the transaction IDs, but you can also provide a combination of dates/times/locations/amounts.

Let us know if the scammer reached you by phone call, text message, email, social media, or another way. This helps us understand what happened and spot trends.

If the scammer gave you a phone number, email address, or any other details, please share them here. Even partial info can help to track them.

You can upload any screenshots or files that show texts, emails, or other proof of the scam. This can really help in an investigation.

Additional context

Did you definitely lose money, or are you just suspicious something wasn’t right? This helps us prioritise our investigation steps.

Let us know if you’ve already filed a police report or contacted another authority. If yes, please include any details you can share.

If you’ve spoken to someone on our team or opened a support ticket about this incident, please share that info so we can connect the dots.